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Frequently Asked Questions
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How do I install Synergy or Win600 software on my PC?
What operating systems are supported by Hi-Techniques software?
Can I use anti-virus and firewall software on my Synergy or Win600?
Can Synergy and Win600e operate in Windows “Restricted User” logon?
How do I copy or backup Synergy Records and Datasets?
What are the current PC specifications for a Synergy?
How do I connect a Synergy, meDAQ or Win600e to my network?
I am getting an error message “Unable to Connect” in Synergy or Win600e software
What sensors does the Synergy Universal Signal Conditioner support?
Can I use an RTD temperature sensor with Synergy?
How do I get my Synergy data to an Excel spreadsheet or another application?
How do I update my Synergy or Win 600 software?
How do I update my system’s firmware?
When I turn the rear panel power switch on, the system runs for only a few seconds and switches off. Why?
How can I check calibration of my Synergy system?
How do I remote control my DAQ system?
How many channels can a Synergy chassis accommodate?
What type of filters does a Synergy have?
What is the maximum input voltage of Synergy input modules?
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If you did not find a solution to your problem, contact us at 1.608.221.7500, or you can
notify us of your problem through our
Tech Support
page.